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Don
Lowe
Inducted 2004
Don Lowe learned
the significant values that made him successful while delivering
newspapers and working on farms during his childhood. In rural
Kentucky, marketing and glitz accounted for little; only hard work,
fairness and integrity made a difference. And it’s his commitment to
family values that has shaped the culture of an entire organization.
Throughout his career in the franchise industry, his values have
been executed in his signature leadership style and helped Don to
build the world’s largest quick printing franchise.
While at
Kampgrounds (KOA) of America as marketing Executive, Don quickly
demonstrated his natural leadership through a philosophy of fairness
and respect to build relationships with franchisees.
When KOA was
looking to acquire another franchise company, they learned of a
struggling printing franchise that was in bankruptcy, Sir Speedy.
KOA purchased Sir Speedy in 1978 and selected Don to lead the
revival of the struggling company and to rebuild trust.
Under his
direction, the Sir Speedy franchising model and its business
practices changed dramatically—beginning with the franchisor/franchisee
relationship. Don’s vision and leadership lead to the growth of a
mutually beneficial relationship and the development of a
network-wide advertising initiative for Sir Speedy, a success that
would position the company for 20 years as the only quick printing
franchise to have national television advertising.
That solid
relationship allowed Sir Speedy to lead its network through many
changes in the industry. Through his convincing manner and solid
vision, Don led the Sir Speedy network to adopt an aggressive
outside sales and marketing presence, giving Sir Speedy franchisees
the advantage of bringing customers the newest technology offerings
of color, faxing, desktop publishing, digital printing,
print-on-demand, online ordering and document management.
Through a
strategy focused on generating outside sales for the franchisor and
the franchisees, Sir Speedy, Inc. realized unprecedented growth that
positioned the company to expand, and prompted the creation of a
holding company, Franchise Services, Inc. (FSI).
In January 1996,
FSI purchased MultiCopy, the largest franchise printing chain in
Europe. Later that same year, FSI had the opportunity to purchase
PIP Printing, the nation’s first quick printing franchise brand.
Under his
leadership as CEO, FSI has gained worldwide market share. Today the
company spans 1,100 locations in 23 countries. In an industry that
is struggling, the brands of FSI continue to have the highest sales,
and its franchisees surpass overall industry sales and
profitability.
Don’s leadership,
accomplishments and business ethics have made him a recognized
leader throughout the industry.. He also plays an active role in
industry associations, with a specific interest in providing
opportunities for education. Don was one of the first to pledge
money to the International Franchise Association for education, and
allocates grants for education in graphic arts as a member of the
Electronic Document Systems Foundation Board of Directors since
2001. He is also a founding member of the Quick Printing Council, a
group created to represent the interests of the quick printer.
In his career,
Don has helped over 1500 people fulfill their desire to own their
own business, control their on destiny, and provide for their
families.
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